Shipping policy

Shipping & delivery

Last updated: 26 October 2026

Stencil Pro sells digital products only. Nothing is posted to you, and there are no shipping charges.

How you get your order

• Stencil packs and bundles: straight after payment we email you a download link, and the link also shows on your order confirmation page.
• AI stencil generator plans and credit top-ups: your credits are added to your Stencil Pro account straight away, ready to use at stencil-pro.com/pages/stencil-pro.

Delivery is instant and works worldwide.

Can't find your download?

Check your spam or promotions folder first. If it's still missing, email info@stencil-pro.com with your order number and we'll sort it as quickly as we can.

Stencil Pro is a trading name of Pro Downloads Ltd, Unit 146248, PO Box 7169, Poole BH15 9EL, United Kingdom.